Overview

As a Senior Product Manager, API at ActiveFence, you will be at the forefront of developing our core API products, driving innovation in Trust & Safety solutions. Your role will be to shape the roadmap, work closely with cross-functional teams, and ensure that our API offerings are cutting-edge, scalable, and deliver value to our B2B customers. You will be responsible for owning the full API lifecycle—from ideation to production—and collaborate with both internal teams and external stakeholders (mostly our customers’ developers and product managers) to create impactful products that contribute to online safety worldwide.

Responsibilities

• Drive API Product Strategy: Own the vision, strategy, and roadmap for the API product, ensuring alignment with business goals and customer needs.
• End-to-End Product Development: Lead the product lifecycle from concept to release, managing requirements, specifications, and timelines.
• Define Success Metrics: Establish clear product success metrics, track performance, and iterate based on data-driven insights.
• Collaborate with R&D: Work closely with the R&D team to develop robust, scalable API solutions that meet customer expectations and technical constraints.
• Stakeholder Management: Act as the key point of contact for internal and external stakeholders, ensuring effective communication and alignment throughout the product development process.
• User-Centric Focus: Gather and analyze feedback from users and customers to drive product improvements, ensuring the API delivers a seamless experience.
• Cross-Functional Collaboration: Partner with design, engineering, customer success, and sales teams to ensure smooth product rollouts and customer satisfaction.
• Innovation & Vision: Stay ahead of industry trends and identify new opportunities to enhance ActiveFence’s API offerings, keeping the product competitive in the market.

Qualifications

• Experience: 5+ years in technical product management, specifically in B2B environments, with a focus on APIs and big data systems.
• API Lifecycle Expertise: Proven experience managing the entire API lifecycle (design, implementation, documentation, versioning, testing, and monitoring).
• Technical Background: Strong technical acumen; former software engineering or development experience is highly preferred.
• Domain Knowledge: Familiarity with Trust & Safety, Threat Intelligence, OSINT, or related fields is a plus.
• Analytical Skills: Strong ability to define success metrics, track product performance, and analyze data to inform decision-making.
• Collaboration: Demonstrated success in working with cross-functional teams, including engineering, design, customer success, and sales.
• Customer-Focused: Excellent communication skills with the ability to engage with customers and internal teams to align on product vision and execution.
• Tools: Experience using Jira or similar tools to manage sprints and product backlogs effectively.
• Education: BS or MS in Computer Science, or equivalent experience.