You will be responsible for:

• Systems Administration of the core systems and tools related to customer journey
• Configure databases, automations and UI/UX.
• Ensure data integrity, user management, and governance across the stack.
• Build and maintain cross-system integrations using iPaaS solutions to ensure seamless data flow between tools.
• Being a main stakeholder in the AI builders group to integrate wisely cutting edge technologies together with the well-stabled primitive systems.
• Partner with the cross-business operations team, mainly with RevOps, DevOps and FinanceOps teams.
• Identify manual processes and design scalable automation solutions.
• Support dashboards, KPIs, and analytics initiatives with well-structured data pipelines.
• Support new tool evaluations, and implementation projects.
• Provide training, documentation, and best-practice enablement for end-users.

• 3+ years of experience as a Business Applications/Systems Manager or any equivalent experience-Must
• At least 3 years hands-on experience in the Salesforce ecosystem - Must
• Experience with iPaaS (Workato, n8n, Zapier, Make) and API integrations - Must
• Familiarity with Jira and Netsuite Administration
• Strong understanding of cross-org processes, essentially in GTM domain
• Project management experience
• Proven experience utilizing AI tools for efficiency as well as implementing AI capabilities within the customer journey processes
• Excellent communication and collaboration skills with cross-functional stakeholders.
• BSc in Industrial Engineering/ BA in Information Systems or equivalent
• Great analytical, problem-solving skills and business acumen
• Experience with implementing finance and legal processes such as procurement process, CLM

Alice is a trust, safety, and security company built for the AI era. We safeguard the communicative technologies people use to create, collaborate, and interact—whether with each other or with machines.

In a world where AI has fundamentally changed the nature of risk, Alice provides end-to-end coverage across the entire AI lifecycle. We support frontier model labs, enterprises, and UGC platforms with a comprehensive suite of solutions: from model hardening evaluations and pre-deployment red-teaming to runtime guardrails and ongoing drift detection.