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ITOM Software Solutions Architect

Zerto

Zerto

IT
Multiple locations
Posted on Tuesday, February 27, 2024
ITOM Software Solutions Architect

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

In March 2023, HPE acquired OpsRamp, a market leader that offers SaaS-based, AI-driven modern IT Operations Management (ITOM) solutions. OpsRamp's technology has now been integrated with HPE GreenLake platform, available standalone as-a-service, and embedded within HPE's compute, storage, and networking solutions.

HPE OpsRamp is now hiring a Solutions Architect (presales) based in Belgium or in the Netherlands to create the overall technical vision for ITOM solutions for our clients and prospects in Europe.

Who We Are:

Joining our HPE Hybrid Cloud team and working as part of our OpsRamp team is a chance to make history and be a driving force in the industry. We are revolutionizing cloud computing by building a large-scale, enterprise-ready platform that powers a hybrid edge-to-cloud world. Our platform enables the world's largest and most diverse enterprise IT teams and managed service providers to control the chaos of modern digital infrastructure, and to deliver quickly, efficiently, and at scale while keeping their data secure and meeting sustainability goals.

We do this through hybrid discovery and monitoring, event and incident management, remediation, and automation, powered by AI. We help our enterprise and MSP customers avoid costly outages and performance issues that result in lost revenue and productivity.

With over 100,000 dedicated customers and 1 million devices in production, we are committed to accelerating transformation across data, connectivity, cloud, and security, providing essential solutions for businesses of all sizes. Together, we make the impossible possible, and we are confident in our ability to lead the way in shaping the future of cloud computing.

What you'll do:

Solutions Architect partners with the local sales and pre-sales technical teams to help deliver in-depth technical presentations, work through complex Proofs of Concept, and kickoff initial software implementations. Solutions Architect is also the lynchpin between the field (customers) and development. He/she plays a vital role in taking customer and prospect feedback and communicating it back to the Product and Development teams to help drive the product roadmap.

  • Partner with the local sales and pre-sales technical teams to drive the technical sales process.
  • Have a strong understanding of the IT Operations market and the competitive landscape.
  • Have a strong understanding of the cloud native market.
  • Be able to manage and sell to large, complex technical environments by becoming the trusted advisor for customers (strong technical and interpersonal skills).
  • Have strong written and oral communication skills.
  • Be able to deliver compelling demonstrations and presentations.
  • Think outside of the box, be creative, and always strive to find new ways to solve customer challenges.
  • Understand complex customer environments and be able to deliver Proofs of Concept and initial software implementations.

What you’ll need:

  • Understand new technologies like Docker, Kubernetes, Mesos, and other container technologies.
  • 5+ years of Solution Architecture experience.
  • Have some level of programming skills (Java, Python, PHP, JSON, NodeJS, JavaScript, etc.).
  • Ability to design implementation architectures.
  • Ability to build integrations using a REST API.
  • IT Operations Management (ITOM) Experience is preferred.
  • Experience around tools like DataDog, New Relic, AppDynamics, DynaTrace is a plus
  • English speaker with French (any other European languages are advantageous).

Ready to take the next step? Open up opportunities with OpsRamp / HPE.

Additional Skills:

Accountability, Accountability, Active Learning, Active Listening, Assertiveness, Bias, Building Rapport, Buyer Personas, Coaching, Complex Sales, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Interactions, Design Thinking, Empathy, Financial Acumen, Follow-Through, Growth Mindset, Identifying Sales Opportunities, Industry Knowledge, Intellectual Curiosity, Long Term Planning, Managing Ambiguity {+ 6 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

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#hpeocto

Job:

Sales

Job Level:

Master

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.