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Datacenter Technical Specialist - Rjukan



Oslo, Norway
Posted on Friday, May 3, 2024
Datacenter Technical Specialist - Rjukan

This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

HPE is seeking a Datacenter Technician to design, test and administer systems in support of the Supercomputing-as-a-Service (SCaaS) business. This is an exciting opportunity to be a part of a key business with considerable growth potential. In this role, you will be a contributing and important team member, working on solutions that will support a scaling customer base.

This role will be performed onsite at the datacenter in Rjukan, Norway.

There will be weekend/off hours on call rotation for this position.

Primary Responsibilities

  • Part of a regional on-site team to build and support a multi-tenant cloud-based Supercomputing-as-a-Service business

  • Prepares, stages, sets up, and performs system startups/shutdowns, following established guides and procedures

  • Onsite technician maintaining and supporting all aspects of the supercomputer system

  • Perform diagnostics and troubleshooting, triaging and then escalating system issues that may occur

  • Involved in system upkeep and upgrades, including hardware maintenance, warranty service, replacements and expansions

  • Perform hardware break/fix hardware swap and coordinate factory warranty services

  • Follows all security protocols as defined by the security architect

  • Works closely with Site Reliability Engineers to ensure systems are operational at all times

  • Documents inbound/outbound packages. Receives, confirms, tracks, stores, dispatches, and delivers material from the warehouse to destinations, including production facilities.

  • Ensures complete and detailed physical inventory tracking and staging.

  • Maintains up-to-date and accurate logical information within various inventory management systems.

  • Coordinates, prepares, and executes incoming and outgoing deliveries.

  • Performs material movement, including shipping/receiving and inventory management.

Experience and Skills

  • Experience supporting IT equipment or related technology

  • Flexible and comfortable working on a varying and broad set of issues that may arise from day to day

  • Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).

  • An understanding of high-speed networks

  • An understanding of the security concerns in a cloud environment

  • Experience with common datacenter hardware including CPUs, GPUs, management, and network equipment

  • Good communication skills, including English, Norwegian would be an advantage

  • Hands on experience with the tools and infrastructure to support HPC systems at scale including networking and storage

  • An understanding of high-performance computing

  • Proficient in the use and operation of Linux based environments including shells, system configuration and administrative skills.

  • Prior experience with large scale clustered systems (preferably HPC experience with parallel compute systems)

  • 2+ years of hands-on experience working on or supporting enterprise grade server infrastructures

  • BS in Computer Science, IT Management, or equivalent

Additional Skills:

Accountability, Accountability, Active Learning, Active Listening, Bias, Business Growth, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Information Technology (IT) Infrastructure, Infrastructure as a Service (IaaS), Intellectual Curiosity, Long Term Planning, Managing Ambiguity, Process Improvements, Product Services, Relationship Building {+ 5 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

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#highperformancecompute, #servicesandsupport



Job Level:


HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.