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Technical Consultant

Zerto

Zerto

IT
Multiple locations
Posted on Friday, June 14, 2024
Technical Consultant

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

The Technical Consultant provides HPE and partner technology solutions to external customers and internal project teams. They are responsible for providing technical support and leadership in the design, delivery and handover of technology solutions designed to meet the customers’ business needs. As a trusted advisor, they work to understand the customer's business requirements by creating and maintaining effective customer relationships to ensure customer satisfaction and successful project delivery outcomes. We are looking for someone with a Storage or Platform background.

Your Key Responsibilities:

  • Responsible for discovery, designing and implementing customer project outcomes based on deliverables defined within a statement of work.
  • Responsible for providing a detailed technical design for enterprise solutions using industry products and technologies. Responsible for verifying and implementing the detailed technical design solution to the problem as identified by the Project/Technical Manager.
  • Analyses and develops enterprise technology solutions to meet customer needs.
  • Regularly leads in the technical assessment and delivery of Storage or Compute technical solutions to the customer..
  • Implementation of designs and data migrations for technology solutions in one of the following work domains: networks, storage, backup or compute infrastructure.
  • Provides advanced technical consulting and advice to others on proposal solution design, effort, system management, tuning and modification of solutions.
  • Adheres to and provides ongoing input to the company strategy as it relates to the consulting group.
  • Collects and manipulates data from appropriate sources to assist in determining specific customer needs and requirements.
  • Responds to requests for technical information and advice from customers.
  • Engages in technical problem solving across multiple technologies; often needs to develop new methods and processes to apply to the situation.
  • Owns and manages knowledge sharing within a job family community (e.g. team, practice, or project). Ensures team members support knowledge sharing and re-use requirements of project.
  • Proactively encourages membership and contributions of others to professional community and coaches others in area of expertise. Supports sales activities by providing technical solution qualification and review.
  • Actively grows the company portfolio with existing customers through new opportunities and change management.

About You:

  • New Zealand Citizens preferred as the ability to obtain a security clearance is ideal.
  • Strong background and knowledge of HPE Storage and Compute product offerings.
  • A demonstrated ability to suggest multiple technology solutions to cater for specific customer IT infrastructure needs.
  • Must be proficient with TCP/IP networking fundamentals.
  • Respondent would be expected to be proficient in (or had exposure to) a number of technologies, including HPE Storage solutions, VMware, Qumulo, Veeam, Commvault, Alletra, SimpliVity, SAN, iSCSI
  • Has sufficient depth and breadth of technical knowledge to design and scope multiple deliverables across HPE technologies.
  • Demonstrates clear verbal and written communication skills.
  • Has previously demonstrated innovation and communication of infrastructure design, implementation and migration deliverables and offerings.
  • Ability to develop solutions that enhance the availability, performance, maintainability and agility of a particular customer's enterprise.
  • Able to communicate with internal and external senior management confidently.
  • Ability to work in a multi- technology environment with the ability to diagnose complex technical problems to their root cause. In addition to troubleshooting skills and consulting skills, has ability to summarise prognosis and impact at practice lead level. Ability to adapt a consulting style appropriate to the situation and can identify up-sell opportunities.
  • Be able to demonstrate a broad understanding of industry area market dynamics, commercial issues, and technical concerns whilst maintaining depth in core focus area.
  • Ability to present within own area of expertise as part of a customer design workshops. Has demonstrated ability to lead others in the gathering of requirements, designs, plans and estimates.
  • Able to contribute all technical detail to proposals for smaller engagements within own area of expertise.
  • Demonstrates broad knowledge in other technical areas in order to properly manage complex integration efforts.
  • Demonstrates application of technical expertise in successful engagements involving multiple disciplines.
  • Able to independently complete infrastructure solution design and implementation deliverables.
  • Able to manage a team of consultants in the completion of one or more solution requirements, architecture, or implementation deliverables.

#LI-Hybrid

Additional Skills:

Accountability, Accountability, Active Learning, Active Listening, Bias, Business Growth, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Information Technology (IT) Infrastructure, Infrastructure as a Service (IaaS), Intellectual Curiosity, Long Term Planning, Managing Ambiguity, Process Improvements, Product Services, Relationship Building {+ 5 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

#newzealand

Job:

Services

Job Level:

TCP_04

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.