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Technology Consultant - Data Center Facilities

Zerto

Zerto

IT, Operations
Washington, DC, USA
Posted on Wednesday, June 26, 2024
Technology Consultant - Data Center Facilities

This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

HPE Operations prioritizes putting customers and partners first by developing the workforce of the future. This involves strategic, inclusive, and collaborative working culture. At our core, we strive to uphold HPE’s values – to partner, innovate and act – we are an organization that plan, source, and provide quality customer and partner experiences. In this role you will provide technology consulting to external customers and internal project teams. Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers’ business needs and, consequently, for understanding customers’ businesses. As trusted advisor create and maintain effective customer relationships so as to ensure customer satisfaction. Maintain knowledge of leading-edge technologies and industry/market domain knowledge. Actively contribute to the company’s solutions portfolio by providing information ranging from technical knowledge to methodologies based on experience gained from customer projects. Shape technical direction and technical strategies within the organization and for external customers. Accountable for consistent and significant chargeability levels (or expense relief for internal project teams) and for assisting in meeting or exceeding revenue and customer satisfaction goals. Contribute to organization’s profitability by generating and cultivating new business opportunities and by providing technical support for deal proposal development.

In this function, you will be a dedicated HPE Data Center Facilities Consultant. You will be supporting several end users, customers and account teams within HPE. Your focus will be working with facility organizations to provide site preparation requirements and consulting for the integration of computing systems into designated facilities.

You will be responsible for performing a wide variety of tasks involving Data Center Facilities consulting that fall into these general categories. Pursuit and Proposal Support for facilities consulting services, Site Preparation and Installation guides and as-built documentation. Some of the general tasks could involve:

  • Advising on the optimal power and cooling solutions for a proposed system configuration at a given site.

  • Utilize DCF software tools to develop facilities requirements based on IT BOMs, Visios and configuration documents in determining requested facilities provisions from Colocation providers.

  • Reading the facility related requirements from a client and conveying any unusual requirements to the system solution architect that might impact the system design or configuration.

  • Writing the Facility section of a technical proposal describing the requirements to successfully integrate the system into the destination site and explaining how the proposed system will satisfy applicable requirements within the SOW.

  • Creating facilities site preparation guides.

  • Presenting site assessments and consulting on best practices.

  • Developing hardware installation guides for service technicians.

  • If included in a project SOW, and for all GreenLake w/Colocation projects, be on-site during hardware/rack standing-up to give direction, advice, solutions and final acceptance of hardware/rack deployment as being compliant to HPE and industry Standards and Best Practices.

  • On-site review final installation, edit deployment plans for as-built conditions and photograph hardware installation in detail and such things as FLIR camera reports.

  • Creating as-built drawings and other technical documentation.

  • Maintain records, knowledge and working information to deliver advice to HPE teams during a project’s lifetime (e.g.: GreenLake 5 year contract) for SLA issues and growth opportunities.

Required knowledge and skills

This position will support government accounts. Therefore, due to federal export-control regulations, the selected candidate must hold U.S. citizenship, U.S. lawful permanent resident/Green Card status or otherwise have a category of refugee/asylee status enabling them to perform the role without requiring a license under the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR).

  • Ideally already with some level of US federal clearance

  • Good working knowledge of 2D AutoCAD

  • Any other CAD software experience a plus

  • Intermediate Level working knowledge of Microsoft Word, Excel, PowerPoint, and Adobe Acrobat Pro

  • Working knowledge of Visio

  • Basic knowledge of data center design

  • Solid understanding of data center power and cooling systems

  • Solid understanding of redundant power and cooling methods in data center and computer systems

  • Solid understanding of IT hardware airflow management in a data center rack and a cage

  • Ability to perform basic power calculations

  • Ability to perform basic cooling calculations

  • Solid understanding of IT equipment environmental requirements and adverse impacts

  • Solid understanding of data center copper and fiber cabling systems to include minimal design for projects deployed in a Colocation cage

  • Growing understanding of computer system liquid cooling methods

  • Growing understanding of data center liquid cooling systems

  • Technical writing experience

  • Basic knowledge of working with SharePoint documents

  • Data center related certifications a plus but not a requirement, such as ANSI/BICSI certifications desired (DCDC, etc.)

  • Basic knowledge of CFD analysis a plus

  • Basic knowledge of DCIM applications a plus

  • Basic knowledge of data center operations a plus

  • Intermediate skills researching and utilizing information from HPE and industry Standards for both design and evaluation services

  • Organizational skills for designing and managing multiple projects

  • Solid ability to perform site surveys for the understanding of how to integrate a proposed computing system into a destination site

  • Solid ability to inspect the facility fit-up to ensure compliance with the site preparation guide

  • Ability to work with customer’s Designer of Record and engineering firms to compromise and resolve potential conflicts or obstructions

  • Strong presentation skills

  • Strong interpersonal skills

Join us and make your mark!

We offer:

• A competitive salary and extensive social benefits

• Diverse and dynamic work environment

• Work-life balance and support for career development

• An amazing life inside the element! Want to know more about it?

Then let’s stay connected!

https://www.facebook.com/HPECareers

https://twitter.com/HPE_Careers

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that

is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

Accommodation of special needs for qualified candidates may be considered within the framework of the HPE Accommodation Policy.

Additional Skills:

Accountability, Accountability, Active Learning, Active Listening, Bias, Business Growth, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Information Technology (IT) Infrastructure, Infrastructure as a Service (IaaS), Intellectual Curiosity, Long Term Planning, Managing Ambiguity, Process Improvements, Product Services, Relationship Building {+ 5 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

#unitedstates

Job:

Services

Job Level:

TCP_04

States with Pay Range Requirement

The expected salary/wage range for a U.S.-based hire filling this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. If this is a sales role, then the listed salary range reflects combined base salary and target-level sales compensation pay. If this is a non-sales role, then the listed salary range reflects base salary only. Variable incentives may also be offered. Information about employee benefits offered can be found at https://myhperewards.com/main/new-hire-enrollment.html.

USD Annual Salary: $98,000.00 - $225,500.00

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. .