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Managed Services Delivery Architect

Zerto

Zerto

IT
Multiple locations
Posted on Friday, June 28, 2024
Managed Services Delivery Architect

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

The ITOC Delivery Architect is a key member of the high-level technical team, serving as an Architect focused on guiding and overseeing technical aspects during solution, transition and delivery phases. This role involves providing Managed Service delivery expertise to ensure a correct solution leading to a smooth transition of systems and processes, aligning with architecture principles.

Job specifics/responsibilities:

  • Collaborate with stakeholders to understand business requirements and technical constraints during solution, transitional and delivery phases.
  • Provide high-level technical, ITSM and Managed Services expertise in the development of the solution, transition and delivery strategies, ensuring alignment with enterprise architecture principles.
  • Analyse existing systems and processes, identifying technical requirements and potential challenges during both transition and delivery.
  • Support the Design and architect solutions, considering scalability, security, and efficiency.
  • Work closely with project teams to ensure the implementation of the solutions aligns with the overall strategy.
  • Collaborate with (Enterprise) Architects and other technical teams to ensure consistency and alignment with enterprise-wide standards.
  • Conduct reviews and assessments to ensure compliance with architecture principles and best practices.
  • Provide guidance and support to development teams during the implementation of solutions.
  • Stay abreast of industry trends and emerging technologies
  • Contribute to the development and maintenance of architecture documentation.

Key deliverables/accountabilities:

  • Well-defined and aligned solutions and delivery strategies based on business requirements.
  • Clear identification and mitigation of possible technical challenges in both transition and delivery.
  • Support architectural designs for solutions considering scalability, security, and efficiency.
  • Consistent implementation of transitional and delivery solutions across project teams.
  • Technical reviews and assessments ensuring compliance with architecture principles.
  • Guidance and support to development teams during the implementation of solutions.
  • Updated enterprise architecture documentation.

Education and Experience:

  • Bachelor's / University degree in Computer Science, Information Technology, or related field.
  • Proven experience as a Technical Architect or Enterprise Architect.
  • In-depth knowledge of enterprise architecture principles and transitional methodologies.
  • Relevant industry qualification where applicable.

Knowledge and Skills:

  • Strong technical expertise in system architecture and design.
  • Excellent collaboration and communication skills.
  • Ability to analyse and solve complex technical challenges.
  • Familiarity with emerging technologies and industry trends.
  • Detail-oriented with a focus on maintaining high-quality documentation.
  • Broad experience in the managed services business
  • Excellent verbal and written communication skills in language to be supported.
  • Lead or provide expertise to cross-functional teams or projects
  • Exceptional depth of knowledge on one or more highly complex solutions

Additional Skills:

Accountability, Accountability, Active Learning, Active Listening, Bias, Business Growth, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Information Technology (IT) Infrastructure, Infrastructure as a Service (IaaS), Intellectual Curiosity, Long Term Planning, Managing Ambiguity, Process Improvements, Product Services, Relationship Building {+ 5 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

Job:

Services

Job Level:

TCP_05

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.