SAP S4 Key user Analyst

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office.

Job Description:

Global Operations prioritizes putting customers and partners first by developing the workforce of the future. This involves strategic, inclusive, and collaborative working culture. At our core, we strive to uphold HPE’s values – to partner, innovate and act – we are an organization that plan, source, and provide quality customer and partner experiences.

What you’ll do:

Responsibilities:

• Handling problem management tickets with IT
• Monitoring system performance with regards to IDOC & EDI Signals
• Knowledge in EDI signals , Inbound and Outbound delivery creations and related transactions
• Knowledge in PO and PGI Fallout resolution
• Work collaboratively with IT/Biz teams to fix the issues/fallouts
• Incident management & proactive monitoring of EDI issues
• SAP Job monitoring in SAP SD/SAP HANA module
• SAP Key user access/Super user support for all SAP applications
• Support SAP UATs
• Exception handling for all SAP EDI messages
• IT middleware monitoring and support
• Escalate/raise early warning signal to Management team/IT for long term issues and high impact orders
• Identifying the root cause of the issue and do the corrective and preventive actions
• Provide weekly/monthly reports of IT fallouts and process fallouts to Management team
• Participate in weekly/monthly calls with IT/Supply Chain Order fulfillment team
• Proactively monitor the Order backlogs and reduce the order cycle time
• Project management by partnering with IT/Biz
• Understand the signal flows and system hierarchies of various supply Chain/Vendor systems
• Monitor and track the Partner Managers’ performance on shipment issues (Technical)
• Manage the SAP/other tools accesses for the Supply Chain team members
• Recommend, implement and ensure SOX compliance
• Develop and maintain the Process documents (SOP)
• Communicate the system changes to all the stakeholders on time
• Periodically review the process and remove the Non-value-adds

Professional skills:

Results and Performance Driven

• Self-Starter
• Assertiveness
• Eye for details

Customer Centric

• Responsiveness & Follow-Through (Act as a Trusted Advisor)
• Focus on Customers
• Provide timely solutions
• Handle E2E process issues effectively

Personal Effectiveness

• Good Communication skill (oral and written)
• Analytical and problem solving skill
• Interpersonal skill

Others

• Knowledge on Lean Six Sigma Methods and Tools
• Navigation skill in SAP SD/MM/SAP Hana Module

Preferred:

• SAP Certifications (SD) would be preferred
• Experience in SAP functional consultant role
• Exposure to Excel Macro/ VB / automations
• Good exposure to statistical tools, process improvements & Lean concepts
• Supply Chain experience in Server/storage/networking industry

What you need to bring:

Qualifications/Experience:

• Bachelors’ degree in Engineering/Maths/Science
• 3-6 years working experience in Order management/Supply Chain functions
• Working knowledge on SAP SD/MM is must. Functional knowledge on S4 Hana is preferred
• Intermediate working knowledge on MS Excel
• SAP Certifications would be an added advantage

Accountability, Accountability, Active Learning, Active Listening, Bias, Coaching, Commercial Acumen, Complex Project Management, Contract Management, Creativity, Critical Thinking, Customer Experience Strategy, Data Science, Design Thinking, Empathy, Engineering Product Development, Financial Acumen, Follow-Through, Global Sourcing, Growth Mindset, Intellectual Curiosity, Long Term Planning, Managing Ambiguity, Manufacturing Supply Chain, Negotiation {+ 4 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

#india

#operations

Job:

Supply Chain & Operations

Job Level:

Intermediate

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.