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Specjalista ds. Programu Certyfikacji / Program Specialist

Zerto

Zerto

Wrocław, Poland
Posted on Aug 22, 2024
Specjalista ds. Programu Certyfikacji / Program Specialist

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

We are looking for Program Specialist to join our team!

How you will make your mark:

- Provide support to customers and partners,

- Answer different queries received from customers via Chat/ Email related to the HPE Training & Certifications program.

- Solve different issues

- Guide learners on various certifications offered and how to register for them.

About you:

  • Excellent verbal and written communication skills which includes Telephone and email etiquette

  • Excellent organizational skills and attention to detail

  • Self-Directed, ability to multi-task and evaluate unique circumstances

  • Customer Centric Attitude.

  • Liaising with Clients to ascertain their precise requirements

  • Intermediate to advanced Excel and SharePoint Skills

  • Good Interpersonal skills and a team player

  • Patient, precise and logical in the work and capable of prioritizing tasks.

  • Good problem solving, analytical, administrative, organizational, communication and interpersonal skills are also important.

  • Bachelor’s Degree preferred or equivalent experience.

  • 1-2 years of experience in customer support

Additional Skills:

Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Business, Business Planning, Coaching, Commercial Acumen, Computer Literacy, Creativity, Critical Thinking, Customer Insights, Data Analysis Management, Data Collection Management, Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity, Long Term Planning, Managing Ambiguity, Market Analysis {+ 5 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

Job:

Marketing

Job Level:

Entry

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.