Finance Operation's specialist (Japanese)

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office.

Job Description:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

The Finanace Operations Specialists works collaboratively with clients and stakeholders - both external and internal to the company - to support the process of establishing business leases with customers. They research, analyze, validate and document business requirements, and ensure that those requirements clearly reflect true business needs, correctly representing all stakeholders. They translate business needs into system/ application requirements and project components to help determine solutions to business problems. They also assist team members in producing functional requirements for tool development. They proactively identify and manage changes to requirements and identify risks for the company’s clients. Additionally, the effectively manage client’s expectations and apply industry and information technology expertise to support proposals, feasibility studies, implementations and new business development.

Responsibilities:

• Manage leasing contracts in accordance with HPEFS policies and specific customer requirements.
• Collaborate with the Sales team to forecast monthly business with existing clients and assist with operational activities.
• Coordinate with customers, suppliers, and internal teams daily to ensure smooth operations.
• Ensure accurate data entry for contracts in the system.

Partner with suppliers to facilitate proper and timely invoicing.

• Proactively address customer inquiries and resolve any issues that arise.
• Engage with relevant internal teams to handle complex customer queries and take ownership of finding solutions.
• Support the implementation of new business tools that improve operational efficiency and profitability (e.g., customer portals, electronic signatures, MS D365, Power BI)

Education and Experience Required:

• Bachelor's degree in a technical, customer service or business discipline or equivalent experience.
• Minimum of 2 -4 years of related experience or a Master's degree and up to two years of experience.

Knowledge and Skills:

• 2 or more years of working experience
• Business communication skills
• Intermediate to Advance excel skillset
• IT Asset management background

Join us and make your mark!

We offer:
• A competitive salary and extensive social benefits
• Diverse and dynamic work environment
• Work-life balance and support for career development
• An amazing life inside the element! Want to know more about it?
Then let’s stay connected!
https://www.facebook.com/HPECareers
https://twitter.com/HPE_Careers

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together

Accountability, Accountability, Active Learning, Active Listening, Bias, Business Growth, Business Processes, Business Solutions, Change Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Dashboard Reporting, Design Processes, Design Thinking, Empathy, Engagement Strategies, Follow-Through, Growth Mindset, Intellectual Curiosity, Long Term Planning, Managing Ambiguity, Process Improvements {+ 5 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

#malaysia

#financialservices

Job:

Services

Job Level:

Specialist

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.