Sustaining - Senior Engineering Program Manager
Zerto
This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office.
Who We Are:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
This role requires working 3-4 days in our Spring, TX office weekly
Job Family Definition:
Provides support and/or lead teams through the Engineering development process and implementation of company’s products. Focused on program management of enterprise server design, development, and sustenance. Has experience and knowledge on program management skills around schedule, cost, BOM and resource management. Well versed in program management skills, presenting to executive audience around server program status on critical issues, quality updates and new feature introduction. Ability to drive feasibility studies and work with technical teams as well as program core team members to align on solutions to complex program challenges.
Manage activities, resource capability, schedules, budgets, and ensure cross company communications to facilitate product completion on schedule within budget. Work with engineering management to identify and improve process and program efficiencies. Work can involve external parties such as standards bodies, partners, etc.
Demonstrates good teamwork and communication skills to collaborate across global teams.
Management Level Definition:
Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert from program perspective. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Might need to represent the organization to external customers/clients. Exercises significant independent judgment to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to Junior level employees.
Responsibilities:
- Manages and leads a program involving one or more functions and project teams to drive the engineering development and implementation process for a subsystem or component of a product or service offering.
- Develops schedules, critical deliverables, budget, resource allocation plan, and other support requirements for assigned program.
- Coordinates activities of supporting project teams and internal and external development partners; tracks progress against established plan and makes decisions to alter or update schedule and resource allocation to meet product requirements and development schedule.
- Communicates program progress, escalations, and issue analysis to product stakeholders; collaborates with management and internal manufacturing and development partners to implement changes to product, process, or program plan to resolve escalated issues, produce solutions, and ensure adherence to budgets and established product roadmaps and schedules.
- Leads and provides guidance and mentoring to less-experienced staff members.
- Single point of contact for Sustaining engineering functional teams and works as a conduit between technical engineering teams and core team functions like product management, operations, supply chain, quality and so on.
- Leads Customer Resolution Escalations, factory escalated issues, field quality analysis and custom solutions feasibility and solution integration.
- Regular tracking and updating Product quality analysis using quality metrics data.
- Leads the investigation on Custom Solutions from CSG team to provide comprehensive deliverables and updates on CSG opportunities.
- Leads RFQ/NRE discussions with ODM partners on CSG and sustaining activities and ensure respective budgetary is tracked and updated in the financial tracker.
- Provides approval on engineering decisions/recommendations after working closely with technical engineering teams.
- Leads post launch option qualification and approval of new features and configurations on shipping servers
- Tracks and drives open defects on sustaining platforms to closure.
Education and Experience Required:
- Bachelor's or Master's degree in Business Management/Computer Science Engineering or Electronics
- Typically 6-10 years experience.
- PMP/PMI certification preferred.
Knowledge and Skills:
- Using project planning tools and software packages to create, manage, and track project results.
- Good analytical and problem solving skills.
- Demonstrated experience coordinating and directing matrixed teams and resources.
- Ability to create and manage program schedules, budgets, and resource allocation plans.
- Excellent written and verbal communication skills; mastery in English and local language.
- Ability to effectively communicate program plans, proposals, and results, and negotiate options at management levels.
- Work with vendors and partners to drive engineering teams towards issue resolution and timely completion of development and validation efforts.
- Has experience working on complex system level technical and process issues.
- Can triage and narrow down issues to specific functional blocks.
- Good understanding of System level blocks, Firmware, BIOS, BMC and Operating System.
- Excellent analytical and problem solving skills.
- Excellent written and verbal communication skills; mastery in English and local language.
- Ability to effectively communicate complex system issues, perform trade-off analysis between cost, schedule and feature. Come up with budget/costing proposals and negotiate options at senior management levels.
Other notes: While work-life balance and flexibility in job can be utilized as needed, If the job requires, you will need to be in office on most of the weekdays.
Additional Skills:
What We Can Offer You:
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Diversity, Inclusion & Belonging
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Let's Stay Connected:
Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
Job:
EngineeringJob Level:
TCP_04
States with Pay Range Requirement
The expected salary/wage range for a U.S.-based hire filling this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. If this is a sales role, then the listed salary range reflects combined base salary and target-level sales compensation pay. If this is a non-sales role, then the listed salary range reflects base salary only. Variable incentives may also be offered. Information about employee benefits offered can be found at https://myhperewards.com/main/new-hire-enrollment.html.
USD Annual Salary: $98,000.00 - $225,500.00HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.
Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. .