Cloud Technical Consultant

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office.

Job Description:

Provide technology consulting to external customers and internal project teams. Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers’ business needs and, consequently, for understanding customers’ businesses. As trusted advisor create and maintain effective customer relationships so as to insure customer satisfaction. Maintain knowledge of leading edge technologies and industry/market domain knowledge. Actively contribute to the company’s solutions portfolio by providing information ranging from technical knowledge to methodologies based on experience gained from customer projects. Shape technical direction and technical strategies within the organization and for external customers. Accountable for consistent and significant chargeability levels (or expense relief for internal project teams) and for assisting in meeting or exceeding revenue and customer satisfaction goals. Contribute to organization’s profitability by generating and cultivating new business opportunities and by providing technical support for deal proposal development. Contributions impact technical components of HPE products, solutions, or services regularly and sustainable. Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Provides expertise and partnership to functional and technical project teams and may participate in cross-functional initiatives. Exercises significant independent judgment to determine best method for achieving objectives. May provide team leadership and mentoring to others.

As a vmware Architect you will work on projects delivering technical value and expertise to HPE’s large customer base right from the start. You will have the opportunity to lead and/or take part in the design and delivery of technology solutions tailored to meet customers’ needs. You will also directly support customers on technical challenges, expanding your own technical knowledge and investing in building and maintaining effective customer relationships. Customer satisfaction will be your top priority. This is a role where you will be valued for your creativity, excellent interpersonal skills, the ability to innovate and communicate clearly, and your attention to detail. Aligning with HPE’s technical career path, HPE offers you both vertical and horizontal growth in engineering, IT, and services.

KEY RESPONSIBILITIES

• Work with the project teams in defining the detailed scope and deliverables of the discovery and analysis phase for each project. Also acts as a point of contact for the projects for any communications.
• Provide the technical and process guidelines to the team members in conducting discovery and analysis
• Handle the technical escalations from the team and ensure adherence to the escalation process
• Work with the CoE team members to ensure the timely progress of the work.
• Track the deliverables within the work stream and report back to the project manager.
• Deliver best-in-class solutions to solve customer business challenges
• Take part in projects to deliver technical value and expertise to HPE’s large customer base, providing technical systems management support, delivering part of a detailed technical design, and/or contributing to the design of technical solutions for customer environments
• Work independently or across teams to establish and maintain excellent customer relationships
• Participate in a chosen technical community or profession to continuously expand your technical knowledge, business acumen, and professional network

Technical Skills (Virtualization)

• Demonstrable technical expertise in Designing, Architecting & Deploying vmware solutions in the context of vmware platform, vmware private cloud (VCF vRealize suite, vsan, NSX-T/ NSX-V, Automation), vmonaws
• Develop architectural design document based on existing sample or new requirement.
• Experience in responding to RFPs and provide Solutions
• Experience in server virtualization projects
• Experience in Designing HLD and LLD.
• Experience with large implementations.
• Experience with migrating solutions.
• Experience of 4 -5 solutions in terms of design, architecting and implementing.
• Good troubleshooting knowledge in VMware technologies.
• Broad technical knowledge on other virtualization/ cloud technologies (Hyper-V, Openshift, Azure, AWS, GCP)
• Good knowledge on Hardware, Storage and networking platforms.
• Deep knowledge in different phases of projects (Advisory, Discovery, Planning, Design, Migration execution and decommission
• Understand customer environment & gather business requirement.
• Research Technical Aspects & Best Practices.
• Map technical information to customer’s context.
• Develop Prototype to test solution.
• Identify customer required deliverables & all tasks for the project.
• Monitor & adjust estimates to integrate new constraints.
• Respond to customer needs by email, phone calls & one to one meetings.
• Industry recognized certifications a plus

Qualification:

• A bachelor’s degree in Engineering – BE, BTECH or Equivalent.
• Minimum 3- 4 years in Consultancy, Architecting, Design, Deployment and/or support of software-related products or services, in a vmware environment,
• Experience in identifying and delivering technical solutions to customer business problems.
• Solid hands on experience in Architecting, designing and deploying vmware solutions
• Hands on experience on Movement of workloads in a vmware environment
• Hands on experience on Hybrid environments.
• Virtualization Technologies – MS Hyper-V, VMware, Citrix. Good knowledge on Capacity Planners.
• Industry Certifications on VMware, MS Hyper-v, Citrix
• Should have worked on Migration projects.

Other Expectation:

• Proactively research for solution in all possible ways.
• Continuous learning and stay ahead of the competition.
• Excellent communication and interpersonal skills.
• Can work in projects with tight schedule.
• Approach new technologies and assignments with a positive, opportunistic “can-do” attitude; willingness to take ownership of issues and assignments.
• Strong relationship and interpersonal skills including telephony skills, email etiquette, ability to win confidence from customers and other stakeholders
• Good customer handling and team management skills
• Ability to recognize risks and advise appropriate company resource for mitigation.
• Strong organizational, time management skills with keen attention to detail.

Join us and make your mark!

We offer:
• A competitive salary and extensive social benefits
• Diverse and dynamic work environment
• Work-life balance and support for career development
• An amazing life inside the element! Want to know more about it?
Then let’s stay connected!
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HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together

#APJMYtechconsultant

Accountability, Accountability, Active Learning (Inactive), Active Listening, Bias, Business Growth, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Information Technology (IT) Infrastructure, Infrastructure as a Service (IaaS), Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Process Improvements, Product Services, Relationship Building {+ 5 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

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Job:

Services

Job Level:

TCP_04

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.