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Customs Operations Analyst

Zerto

Zerto

IT, Operations
Aguadilla Pueblo, Aguadilla, Puerto Rico
Posted on Oct 18, 2024
Customs Operations Analyst

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

Job Family Definition:

Responsible for planning, scheduling and coordinating demand/supply management, business processes and/or manufacturing/delivery of products and services to the company policy and country regulatory requirements. Partners with stakeholders to identify/implement opportunities for business process improvement to effectively manage costs, integrate new and existing businesses, and adapt to changes in the business and regulatory environment. Time horizon is typically focused on less than six months for forecasting/planning. Leading and working with cross-functional teams, creates and implements plans that enable the execution of business strategies. Participates in the process by which demand signals are developed, validated for alignment with transition plans, supply constraints identified, and an executable plan defined that meets financial and market share goals. Scope includes business execution processes related to lifecycle planning; order management (including allocation management, Available to Promise (ATP) / commit processes, business attainment tracking); logistics management (including inbound/outbound coordination and consolidation of domestic and international systems to support shipments); and inventory management (including analysis, optimization and velocity). Partners cross-functionally to develop, track and manage business metrics for the organization (may include customer availability, service levels, on-time delivery, supplier response time (SRTs), supply chain costs and inventory.

Management Level Definition:

Applies developed subject matter knowledge to solve common and complex business issues and recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process. Exercises independent judgment to identify and select a solution. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues.

Professional should understand the Harmonized Tariff Schedule (HTS), ECCN (Export Control Classification Number), and to know the export process requirements in US.

Main responsibilities will be the generation of Internal Transaction numbers, addressing outstanding issues in conjunction with Global trade operations and other customs functions to ensure export compliance.

Responsibilities:

  • Manages a broad range of moderately complex supply chain processes, such as inventory analysis and planning, demand management, logistics management, broker management, forecasting, and import/export operations typically with a large or complex global business unit.

  • Independently executes the demand and supply matching activities, connecting planning to execution, and identifying issues and their impact.

  • Drives backlog management.

  • Gathers demand data from country, region and account managers to synthesize information using complex analyses, and delivers demand signals to the supply base to contribute to demand forecasting.

  • Coordinates or leads regional and global business unit planning teams to maintain and enhance the current business processes.

  • Develops and reviews performance metrics on a regular basis, identifying opportunities for improvement.

  • Contributes to priority projects with complex analyses and assists in developing recommendations.

  • Communicates requirements and guidelines to the regional and global business unit planning teams.

  • Mentors junior-level staff.

  • Uses existing tools to perform investigations and Root Cause Analysis

  • Identifies opportunities for process improvement and develops recommendations.

  • Coordinates, develops, and manages a Regulatory Trade Compliance program.

Education and Experience Required:

  • Knowledge of export documentation requirements, including the preparation of AES (Automated Export System) filings, commercial invoices.

  • Adept at conducting internal audits, developing corrective action plans, and implementing process controls to ensure Global Trade guidelines are followed.

  • Ability to work with logistics providers and internal departments to facilitate exports.

  • Proficient in SAP GTS, ACE, and other ERP systems for trade compliance.

  • Advanced in Microsoft Office Suite (Excel, Word, PowerPoint) for tracking and reporting.

  • Knowledgeable in ACE and AES for electronic export filing with U.S. Customs and Border Protection (CBP)

Additional Skills:

Accountability, Accountability, Active Learning (Inactive), Active Listening, Bias, Coaching, Commercial Acumen, Complex Project Management, Contract Management, Creativity, Critical Thinking, Customer Experience Strategy, Data Science, Design Thinking, Empathy, Engineering Product Development, Financial Acumen, Follow-Through, Global Sourcing, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Manufacturing Supply Chain, Negotiation {+ 4 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

Job:

Supply Chain & Operations

Job Level:

Intermediate

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.