Technical Consultant Intern

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office.

Job Description:

Technical Solutions Intern

Hewlett Packard Enterprise offers university students the opportunity to join a leading IT company and gain invaluable experience through our Internship Program. We are invested in your learning, growth and development. Hewlett Packard Enterprise offers you a highly dynamic, fast-paced, professional working environment and the chance to develop the skills you have gained at university in a real business environment. Throughout the program, you'll have regular training and one-to-one meetings with your manager. Working together, you'll set goals and plot your development. And with our open-plan offices and friendly working culture, you'll have the chance to learn from experienced professionals who can help you in your future career.

Start Date: 17th February 2024

What you’ll do:

Our teams are committed to delivering great customer experience through providing world class managed services and global support.

You will learn how to:

• Analyze and manage storage and server hardware customer cases to an effective resolution.
• Deep-dive into technical analysis of the customer configuration, in order to troubleshoot the issues and develop an effective recovery plan
• Solve hardware/software problems of a customer according to company KPIs for the business.
• Observe, analyze and propose qualification process improvements suggestions and/or reports
  

What you’ll need:

• Currently enrolled in a Bachelor or Master’s degree in Engineering, Computer Science or another IT related degree
• Fluent in written and verbal English
• Analytical troubleshooting and problem-solving skills
• Time management skills and working with strict deadlines
• Excellent customer, telephone, oral and written communications skills
• The drive to seek out what’s next and to deliver exceptional results
• A collaborative, solution focused spirit and overall sense of urgency
• The desire to embrace new ideas and fresh thinking and seek out ideas different than your own
• Experience as an active leader on campus who strives to make a positive impact on the world
• Comfort with working in a hybrid (virtual and face-to-face) environment

What you can expect from us:

• Initial extensive onboarding to support you with adjusting into the role
• Ongoing learning and development throughout the duration of the program
• Great work-life balance including hybrid working and Wellness Fridays initiative

At HPE, we’re:

• Human Rights Campaign’s 2023-2024 Corporate Equality Index
• Great Place to Work’s Best Workplace for Parents 2023
• Fortune 100 Best Companies to Work For® 2024
• Ethisphere World’s Most Ethical Company 2024
• The Civic 50 Honoree
• JUST Jobs Leader 2024
• Forbes 2024 America’s Best Employers For Diversity
• America's Most Just Companies 2024
• Fortune Best Workplaces in Texas™ 2024
• Bay Area's Best Places to Work 2024

Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business, Calendar Management, Coaching, Computer Literacy, Creativity, Critical Thinking, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Office Administration, Policy and procedures, Recordkeeping, Risk Assessment, Service And Support Planning {+ 6 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

#bulgaria

#interns, #operations

Job:

Administration

Job Level:

N/A

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.