Partner Support Specialist Internship
Zerto
This job is no longer accepting applications
See open jobs at Zerto.See open jobs similar to "Partner Support Specialist Internship" Claltech.This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.
Who We Are:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Learning does not only happen through training. Relationships are among the most powerful ways for people to learn and grow, and this is part of our HPE culture. In addition to working alongside talented colleagues, you will have many opportunities to learn through coaching and stretch assignment opportunities. You’ll be guided by feedback and support to accelerate your learning and maximize your knowledge. We also have a “reverse mentoring” program which allows us to share our knowledge and strengths across our multi-generation workforce.
Job specifics/responsibilities:
- Support partner cases in SFDC
- Deliver operational trainings (Ops guide, how to interface with HPE, etc.)
- Be the main point of contact for all matters pertaining to partner enquiries, acting as first line contact and taking ownership for queries end to end
- Ensure a close working relationship with assigned accounts
- Ensure assigned partners make correct financial warranty claims where applicable
- Ensure assigned partners deliver high quality customer satisfaction in service delivery to customers
- Take ownership of partner issues and work to satisfactory resolution
- Help to drive operational improvements for assigned accounts
- Act as escalation point for all partner escalations
- Work under own initiative and take ownership of issues, ensuring best in class support to partners and customers
- Develop a very close working relationship with (country/region) channel team
Key deliverables/accountabilities:
- HPE procedures/policies are strictly followed
- Labor legislation is strictly adhered
Working relationships:
Internal:
- Global Center of Partner Success and Excellence
- GEO/Country/Tower teams
- WW Partner Delivery
External:
- Channel Partners Representatives
Education (degree) and professional experience required:
- Pursuing a degree in Business Administration, Industrial Engineering( ideally with knowledge in Project Management)
- General administrative, reporting or project support related experience is nice to have
Qualifications:
- Strong interest in technology willing to learn.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively within a team.
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Detail-oriented with strong organizational skills.
Personal skills and qualities:
- Record of working in a diverse and multicultural environment
- Focus on details– ability to check the accuracy of large amounts of data
- Ability to work with multiple priorities – multi-tasking
- Strong analytical and summarizing skills
- Very good communication and presentation skills
- Self-motivated
- Team player
Desirable Skills:
- Willing to make a huge path at our business unit, to growth within the business unit.
- Communication Skills: Ability to clearly convey ideas, present information, and build relationships with clients.
- Interpersonal Skills: Building rapport and trust with clients and team members is crucial for sales success.
- Analytical Skills: Understanding market trends, analysing data, and identifying potential leads to inform sales strategies.
- Negotiation Skills: Ability to engage in discussions to reach mutually beneficial agreements.
- Technical Knowledge: Basic understanding of technology products and services helps in effectively communicating with clients.
- Problem-Solving Skills: Ability to address client needs and find solutions quickly and efficiently.
- Time Management: Prioritizing tasks and managing time to handle various responsibilities effectively.
- Adaptability: Being flexible and open to learning in a fast-paced and evolving industry.
- Teamwork: Collaborating well with colleagues and supporting team objectives.
#costarica
#interns
Join us and make your mark!
We offer:
• A competitive salary and extensive social benefits
• Diverse and dynamic work environment
• Work-life balance and support for career development
• An amazing life inside the element! Want to know more about it?
Then let’s stay connected!
https://www.facebook.com/HPECareers
https://twitter.com/HPE_Careers
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBTand Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.
Additional Skills:
What We Can Offer You:
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Diversity, Inclusion & Belonging
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Let's Stay Connected:
Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
Job:
AdministrationJob Level:
N/A
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.
Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
This job is no longer accepting applications
See open jobs at Zerto.See open jobs similar to "Partner Support Specialist Internship" Claltech.