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Field Customer Engineer

Zerto

Zerto

Customer Service
Riyadh Saudi Arabia
Posted on Dec 20, 2024
Field Customer Engineer

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

Technical Solutions Graduate


Joining HPE in a graduate role is an excellent opportunity for a self-motivated, proactive individual to grow with us and help us drive our continued success globally.

Start Date: September 25

Location: Riyadh , Saudi Arabia

What you’ll do :

  • You will be visiting customer sites to support with the installation, configuration, and implementation of compute, server and storage solutions
  • You will work under the guidance and supervision of experienced team member to accomplish the assigned tasks
  • Tasks may include performing systems configurations, troubleshooting systems errors/problems, monitoring and/or testing systems performance, and contribute to the design of technical solutions for customer environments.
  • You'll get exposure to a variety of customers

What you’ll need:

  • You’ll have achieved a bachelor’s degree or equivalent in Computer Science, IT, AI, or related fields within the last 12 Months
  • Basic knowledge of compute, storage, and networking
  • You have good communication and presentation skills
  • You are a Team player with the ability to adjust and collaborate effectively.

What we’d prefer you bring:

  • The drive to seek out what’s next and to deliver exceptional results
  • A collaborative, solution focused spirit and overall sense of urgency
  • The desire to embrace new ideas and fresh thinking and seek out ideas different than your own

What you can expect from us:

  • Initial extensive onboarding to support you with adjusting into the role
  • Ongoing learning and development throughout the duration of the program
  • Support and guidance provided by a Senior Architect
  • Great work-life balance including hybrid working and Wellness Fridays initiative

At HPE, we’re:

  • Human Rights Campaign’s 2023-2024 Corporate Equality Index
  • Great Place to Work’s Best Workplace for Parents 2023
  • Fortune 100 Best Companies to Work For® 2024
  • Ethisphere World’s Most Ethical Company 2024
  • The Civic 50 Honoree
  • JUST Jobs Leader 2024
  • Forbes 2024 America’s Best Employers For Diversity
  • America's Most Just Companies 2024
  • Fortune Best Workplaces in Texas™ 2024
  • Bay Area's Best Places to Work 2024

Additional Skills:

Accountability, Accountability, Active Learning (Inactive), Active Listening, Bias, Business Growth, Change Management, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Experience (CX), Customer Feedback, Customer Lifetime Value, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Infrastructure as a Service (IaaS), Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

Job:

Services

Job Level:

Entry

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.