Telco Program Manager

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.

Job Description:

We’re looking for a proactive and dynamic Project/ Program Manager for managing end-to-end next generation provisioning& orchestration projects implementation, for HPE telecommunications customers, to ensure successful implementation according to the specifications or SOW. Reports to Senior Program Manager.

Delivery Project /Program Manager Responsibilities

• Manage medium to large projects with more than 10 team members and be responsible for scope, schedule, and cost of the project.
• Manage client relationships.
• Manages mid to upper-level client delivery relationships.
• Frequently represents the organization to external customers/client.
• Manage communication to project team and stakeholders.
• Manage risks and issues in projects and lead them to closure.
• Manage requirements traceability matrix to solution by working with business. analysts and architects.
• Enable team collaboration through conducting workshops, meetings etc..
• Follow up on tasks to be completed by project team members and resolve blocks to enable teams to make progress.
• Escalate to senior management and stakeholders to resolve issues and impediments.
• Own project management deliverables such as project charter, project plan, reports.
• Work with testing team members to ensure test phases are carried out per plan.
• Ensure all change and release management are followed to implement changes to production environments and transition to support teams.
• Ensure all organizational metrics are tracked and processes followed during the execution of the project.

Knowledge and Skills:

• Bachelor’s degree in IT / Engineering or related discipline with over 7 years of experience implementing IT solutions in a project manager role in Telco industry.
• Minimum 1-3 full life cycle IT implementations as an IT project manager in Telco industry.
• Great oral and written communication, presentation skills, meeting management, negotiation and conflict resolution skills.
• High internal drive/self-initiative; Sound analytical and problem-solving skills.
• Deep knowledge and experience in PM methodologies - waterfall, agile, lean etc.
• Experience following best practices and project management standards.
• Demonstrate eagerness to learn new methods, follow lead and achieve results.
• Thorough understanding of project management artifacts and deliverables.
• Good understanding of software test methodologies, and exposure to test management tools is a plus.
• Formal education or certification in Project Management is preferred.
• Experience with vendor engagement, statement of work and procurement processes is a plus.
• You’re able to cope with very high peak workloads, short deadlines and significant pressure. Manage big size projects independently
• You’re able to travel and work remotely
• Fluency in English - Advanced verbal and written English language communications skills.

Accountability, Accountability, Active Learning, Active Listening, Bias, Business Growth, Change Management, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Process Improvements, Project and Program Management (Inactive), Project Management Office (PMO), Project Management Tools {+ 5 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Job:

Services

Job Level:

Specialist

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.