Customer Account Specialist Intern (Jan 2026 Intake)

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE partner/customer office.

Job Description:

You will support the day-to-day management of customer accounts and assist in ensuring timely payment collection. You will work closely with internal teams such as Sales, Finance and Portfolio to track payment status, perform account reconciliation and help maintain accurate records.

This internship provides hands-on exposure to sales operations, customer account management and process coordination in a corporate environment.

Key Responsibilities

• Assist in tracking customer payments and updating collection status reports
• Support follow-up activities with internal stakeholders (e.g., Sales, Finance and Portfolio) to resolve outstanding payment or documentation issues
• Help prepare and organize documents such as invoices, contracts and collection summaries.
• Maintain accurate and up-to-date data in collection systems and shared trackers
• Assist in analyzing payment trends or account issues under guidance from the team
• Participate in process improvement initiatives to streamline collection workflows

Skills:

• Able to commit minimum 4 months from January 2026
• Strong proficiency in English (both written and spoken) is a must
• Good organizational and time management skills
• High attention to detail and accuracy in data handling
• Proficient in Microsoft Office (especially Excel and Outlook)
• Strong communication and teamwork skill.
• Comfortable working with numbers and financial data
• Proactive, responsible and eager to learn about sales operations
• Ability to maintain confidentiality when handling customer information

Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Business, Calendar Management, Coaching, Computer Literacy, Creativity, Critical Thinking, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Office Administration, Policy and procedures, Recordkeeping, Risk Assessment, Service And Support Planning {+ 6 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

#malaysia

#interns

Job:

Administration

Job Level:

N/A

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.